Returns and complaints

The customer has the right to return the purchased goods at a distance without stating a reason within 14 days of the delivery of the order.

To return a product you must:

within 14 days of the delivery of your order, send to: information on how you wish to receive a refund (e.g. bank account number) or send back the product with the information on the inside of the packaging
send back the product you wish to return within another 14 days of the notification
send the product to the following address:

Halkalife - Maciej Zaron
Piaski street 34
09-472 Slupno


The cost of returning the goods shall be borne by the customer and, upon receipt of the goods, the shipping costs incurred will be refunded at the rate of the cheapest delivery method offered in the shop.
The consumer shall be liable for any diminution in the value of the goods resulting from their use beyond what is necessary to ascertain the nature, characteristics and functioning of the goods.